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Training on demand: Ensure packaging consistency through high-tech training options, onsite visits

When shipping valuable and delicate items, even small mistakes can lead to costly damages that hurt the shipper’s reputation. High-tech packaging equipment can help reduce damage and variability while promoting consistency – but only if employees know how to use it the right way.

“There are three ways of doing things around here: the right way, the wrong way and the way that I do it.” Robert De Niro’s character from Casino expects his employees to be perfectionists, following his passion for precision and efficiency.

Packing and warehousing supervisors have that same passion for eliminating product damages. When shipping valuable and delicate items, even small mistakes can lead to costly damages that hurt the shipper’s reputation. High-tech packaging equipment can help reduce damage and variability while promoting consistency – but only if employees know how to use it the right way.

Facilitating and reinforcing proper training can be a real challenge for time- and resource-strapped shippers, especially those who depend on temporary and expanded teams during peak seasons.

That’s where an experienced packaging partner like Pregis comes in.  

 

Real-time reminders

Today, technology can help ensure workers consistently follow best practices when preparing products for shipment. Innovative packaging solutions like Pregis’ IntelliPack® foam-in-place system and Easypack® paper systems include the Maxwell Intelligent Interface, a tool that shows workers the correct way to pack each item.

Maxwell Intelligent Interface features an intuitive touchscreen with English and Spanish language options. When a worker scans a product’s barcode, the machine selects and dispenses preset packaging designed specifically for each product, ensuring consistent proper protection and eliminating guesswork from the packaging process.  

Using the Maxwell smartphone app, supervisors can load pictures and videos into the system to train employees on the correct packing process for specific items. Those multimedia tools can be programmed to appear on the touchscreen automatically or a flashing indicator will display on the screen prompting employees to view these visual aids should they need them.  

These resources are especially valuable for training new hires and seasonal workers ahead of peak ordering season. They also help experienced employees who pack a wide variety of products and may only encounter certain fragile or expensive specialty items once in a while.

 

When more training is needed

By reviewing damage rates of specific products, shippers can determine where their process is falling short. Issues like under packing or using the wrong technique can be quickly rectified by adding step-by-step picture/video instructions to the Maxwell interface, limiting costly product damages. And Maxwell can report on material usage per product, ensuring each parcel is adequately protected without wasting packaging material.

Today, technology can help ensure workers consistently follow best practices when preparing products for shipment.

Partnering with Pregis gives shippers peace of mind with knowledge that packaging experts are always just a phone call away. Pregis’ packaging engineers can provide onsite training sessions for employees and create visual aids such as placards and videos to illustrate proper packing techniques.

Pregis also has created virtual reality training videos to help employees absorb and retain more of what they are learning. The training resources help new hires get up to speed more quickly and are an invaluable tool ahead of peak ordering season, when employees might need a quick refresher course.      

Since a shipper’s reputation is on the line every time they ship a product, there really is a right way, a wrong way and the best way to pack every parcel. With Pregis’ state-of-the-art packaging solutions and on-demand training resources, even the most demanding supervisor can rest easy, knowing workers are doing things precisely the way they should.

 

Learn more about Pregis’ on-demand training options